Service Recipient Agreement
Verification: The Recipient agrees to provide accurate, current, and complete corporate information during registration (including corporate name, registered address, authorized contact person, and tax registration details like GSTIN/EIN).
Authority: The individual registering the account warrants that they have the legal authority to bind their company to financial and contractual obligations.
Security: The Recipient is solely responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
Marketplace Model: The Recipient explicitly acknowledges that the platform acts as an intermediary marketplace that facilitates, coordinates, and manages equipment rentals between independent Service Providers (Asset Owners) and Service Recipients.
White-Label Custody: While the platform manages the billing, order routing, and dispute resolution, the physical operation, maintenance, and actual ownership of the equipment rest with the assigned Service Provider.
Binding Commitments: Once a digital booking is confirmed or a formal Purchase Order (PO) is uploaded to the platform, it constitutes a binding financial commitment.
Advance Payments: The Recipient agrees to clear all required mobilization advances and security deposits as stipulated in the booking confirmation before equipment dispatch will be approved.
Default on Payments: Failure to clear recurring monthly invoices within the agreed payment window (e.g., Net 7/15 days) gives the platform the immediate right to suspend services, halt the equipment on-site, or demobilize the asset at the Recipient's expense.
Permits and Clearances: The Recipient is entirely responsible for securing all necessary site gate passes, local authority permissions, environmental clearances, and safe access routes for the equipment.
Safe Working Conditions: The Recipient guarantees a safe work site compliant with national labor and safety laws. The platform and the Service Provider reserve the right to halt operations if site conditions endanger the operator or the machinery, without giving rise to downtime claims.
Custody & On-Site Protection: From the moment the equipment unloads at the site until it is officially demobilized, the Recipient is responsible for the safe custody of the machine. Any damage caused by site accidents, theft of parts, or fuel pilferage will be billed directly to the Recipient.
Direct Dealing Prohibition: To protect the platform's business model, the Recipient strictly agrees not to bypass the platform by directly approaching, negotiating with, or hiring any Service Provider introduction made through the platform.
Duration & Penalty: This restriction applies for the duration of the registration and for a period of 24 months following the termination of this agreement. Any direct dealing discovered will result in immediate account deletion and legal liability for lost platform commissions.
Content Accuracy: Any project details, shift requirements, or site timelines posted by the Recipient must be accurate and truthful.
Data Processing: The platform will collect, process, and store corporate data in accordance with its Privacy Policy, utilizing it solely to facilitate transactions, improve services, and generate required legal documentation (Invoices, Delivery Orders).